Base unit of content for Digital Channels -

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Component RN Definition[edit source]

Component Digital Channels
Deployment Type Genesys CX on AWS, Genesys CX on Azure, Private Edition
Release Number (Change release number)
Release Type
Highlight Fixed occasional issue with Facebook and Twitter messages.
Boilerplate(s) Used
Release Date 2023-08-02
Private Edition Release Date 2023-08-17
Mixed Mode Release ReleaseDate
Private Edition Containers List
JQL issuekey in (NEXUS-10990)
Links Links to customer-facing pages in use:
Test Links Links to test pages (for RN Admins only)

None yet!

Issue Issue Category Description SupportingDocumentation
Issue Issue Category Description SupportingDocumentation
NEXUS-10990 New Digital Channels now reports the exact error that occurred in CX Contact to better inform users on t...
NEXUS-10843, NEXUS-10559 NEXUS-11004, NEXUS-10843, NEXUS-10559 New This release includes observability and resiliency improvements.
NEXUS-11065 Resolved Issue In some cases, the Digital Channels Social Hub Connector was unable to read the list of contact cent...
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