Difference between revisions of "RN/GenesysCX Insights/100.0.028.0000"
From Genesys Documentation
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|ReleaseDate=2022-04-13 | |ReleaseDate=2022-04-13 | ||
|PrivateEditionReleaseDate=2022-05-09 | |PrivateEditionReleaseDate=2022-05-09 | ||
| − | |HighlightBoilerplateId=60d0a7d6-4d4c-496a-9743-f2bdb052b000 | + | |HighlightBoilerplateId=60d0a7d6-4d4c-496a-9743-f2bdb052b000, ae553573-9099-459c-98ee-001a2f532f6e |
|Highlight=Transfer reporting enhancements. | |Highlight=Transfer reporting enhancements. | ||
}} | }} | ||
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This feature requires Reporting and Analytics Aggregates (RAA) release {{Link-AnywhereElse|product=ReleaseNotes|version=Current|manual=GenesysEngage-cloud|topic=ReportingAnalytics|anchor=Reporting_and_Analytics_Aggregates_.28RAA.29-100.0.011.0100|display text=100.0.011.0100}} or later. If you are not sure what release of RAA is running in your environment, contact [https://genesyspartner.force.com/customercare/CustomerCareContactUs Customer Care]. | This feature requires Reporting and Analytics Aggregates (RAA) release {{Link-AnywhereElse|product=ReleaseNotes|version=Current|manual=GenesysEngage-cloud|topic=ReportingAnalytics|anchor=Reporting_and_Analytics_Aggregates_.28RAA.29-100.0.011.0100|display text=100.0.011.0100}} or later. If you are not sure what release of RAA is running in your environment, contact [https://genesyspartner.force.com/customercare/CustomerCareContactUs Customer Care]. | ||
|SupportingDocumentation={{Link-AnywhereElse|product=PEC-REP|version=Current|manual=RPRT|topic=HRCXITransferDshbrd}} | |SupportingDocumentation={{Link-AnywhereElse|product=PEC-REP|version=Current|manual=RPRT|topic=HRCXITransferDshbrd}} | ||
| + | }} | ||
| + | {{Issue | ||
| + | |TicketNumber=CPE-3603 | ||
| + | |IssueCategoryId=a8930ebb-8e46-4ecd-993f-cdd2d61bc400 | ||
| + | |NFBoilerplateId=6e881035-f78d-46e2-88eb-cfbadf133f06 | ||
| + | |SupportingDocumentation={{Link-AnywhereElse|product=PEC-REP|version=Current|manual=GCXIPEGuide|topic=Overview|display text=GCXI / RAA Private Edition Guide}} | ||
}} | }} | ||
Latest revision as of 17:01, September 28, 2022
Component RN Definition[edit source]
| Component | Genesys CX Insights |
|---|---|
| Deployment Type | Genesys CX on AWS, Genesys CX on Azure, Private Edition |
| Release Number | 100.0.028.0000 (Change release number) |
| Release Type | |
| Highlight | Transfer reporting enhancements. |
| Boilerplate(s) Used | Private edition GA (highlights), Support for AKS (highlights - private edition) |
| Release Date | 2022-04-13 |
| Private Edition Release Date | 2022-05-09 |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | issue=GCXI-6059 OR issue=GCXI-5977 OR issue=GCXI-5983 OR issue=GCXI-6059 OR issue=GCXI-5662 OR issue=GCXI-5840 |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only)
None yet! |
| Issue | Issue Category | Description | SupportingDocumentation |
|---|---|---|---|
| Issue | Issue Category | Description | SupportingDocumentation |
| GCXI-6059 | New | Support for MicroStrategy 2021 update 5.1, Build Number 11.3.0560.0065, and Interactive Intelligence... | |
| GCXI-5977 | New | A new metric, Consult Initiated Time, is added in the folder GCXI > Detail > Handling Attempt. | |
| GCXI-5662 | New | A new Transfer Dashboard is now available in the Dashboards folder. For more information, see [[Draf... | Transfer Dashboard |
| GCXI-5983 | Resolved Issue | The attribute Handling Attempt Connection ID in the Detail folder now correctly displays longer valu... | |
| GCXI-5840 | Resolved Issue | Scheduled monthly reports are now delivered as expected, regardless of time zone. Previously, Genesy... | |
| Private Edition | |||
| CPE-3603 | Private Edition | GCXI / RAA Private Edition Guide |
Contents
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