Difference between revisions of "RN/GenesysCX Insights/100.0.028.0000"

Revision as of 15:00, May 5, 2022

Component	Genesys CX Insights
Deployment Type	Genesys CX on AWS, Genesys CX on Azure
Release Number	100.0.028.0000 (Change release number)
Release Type
Highlight	Transfer reporting enhancements
Boilerplate(s) Used
Release Date	2022-04-13
Private Edition Release Date
Mixed Mode Release ReleaseDate
Private Edition Containers List
JQL	issue=GCXI-6059 OR issue=GCXI-5977 OR issue=GCXI-5983 OR issue=GCXI-6059 OR issue=GCXI-5662 OR issue=GCXI-5840
Links	Links to customer-facing pages in use: Draft:ReleaseNotes/Current/GenesysEngage-cloud/GCXI ReleaseNotes/Current/GenesysEngage-cloud/GCXI
Test Links	Links to test pages (for RN Admins only) None yet!

Issue	Issue Category	Description	SupportingDocumentation
Issue	Issue Category	Description	SupportingDocumentation
GCXI-6059	New	Support for MicroStrategy 2021 update 5.1, Build Number 11.3.0560.0065, and Interactive Intelligence...
GCXI-5977	New	A new metric, Consult Initiated Time, is added in the folder GCXI > Detail > Handling Attempt.
GCXI-5662	New	A new Transfer Dashboard is now available in the Dashboards folder. For more information, see [[Draf...	Transfer Dashboard
GCXI-5983	Resolved Issue	The attribute Handling Attempt Connection ID in the Detail folder now correctly displays longer valu...
GCXI-5840	Resolved Issue	Scheduled monthly reports are now delivered as expected, regardless of time zone. Previously, Genesy...
	Private Edition
CPE-3603	Private Edition		GCXI / RAA Private Edition Guide

@@ Line 35: / Line 35: @@
 |Content=A new Transfer Dashboard is now available in the Dashboards folder. For more information, see {{Link-AnywhereElse|product=PEC-REP|version=Current|manual=RPRT|topic=HRCXITransferDshbrd}}.
 |LocalContent=A new Transfer Dashboard is now available in the Dashboards folder. For more information, see {{Link-AnywhereElse|product=PEC-REP|version=Current|manual=RPRT|topic=HRCXITransferDshbrd}}.
+This feature requires Reporting and Analytics Aggregates (RAA) release {{Link-AnywhereElse|product=ReleaseNotes|version=Current|manual=GenesysEngage-cloud|topic=ReportingAnalytics|anchor=Reporting_and_Analytics_Aggregates_.28RAA.29-100.0.011.0100|display text=100.0.011.0100}} or later. If you are not sure what release of RAA is running in your environment, contact [https://genesyspartner.force.com/customercare/CustomerCareContactUs Customer Care].
 }}