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|Description=The ''Using Genesys Predictive Engagement in Genesys Engage on-premises'' article provides an overview of the process to integrate Genesys Predictive Engagement (GPE) with Genesys Engage on-premises. The article includes the prerequisites for using GPE with Genesys Engage on-premises, the list of Genesys Engage products that support GPE integration, and links to the detailed documentation about configuration and use. | |Description=The ''Using Genesys Predictive Engagement in Genesys Engage on-premises'' article provides an overview of the process to integrate Genesys Predictive Engagement (GPE) with Genesys Engage on-premises. The article includes the prerequisites for using GPE with Genesys Engage on-premises, the list of Genesys Engage products that support GPE integration, and links to the detailed documentation about configuration and use. | ||
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Revision as of 17:35, July 23, 2020
Click on any of the following to see the documentation for that version:
Genesys Predictive Engagement with advanced chat routing
Third-party integrations
Use Genesys Predictive Engagement in Genesys Engage on-premises
Use Predictive Engagement in Genesys Multicloud CX
Use Workforce Engagement Management features in Genesys Cloud CX
- [[Solution/GenesysEngageWEM|]]
PureConnect Solution Guides
Feature coming soon
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