Difference between revisions of "RN/AgentWorkspace/100.0.010.0196"

Revision as of 18:00, January 17, 2024

Component	Agent Workspace
Deployment Type	Private Edition, Genesys CX on AWS
Release Number	100.0.010.0196 (Change release number)
Release Type
Highlight	Resolved issues.
Boilerplate(s) Used
Release Date	2024-01-16
Private Edition Release Date	2024-01-11
Mixed Mode Release ReleaseDate
Private Edition Containers List	wwe-nginx-100.0.2.tgz ui:100.0.010.0196
JQL	project = WWE AND labels = wwe-january-24 ORDER BY created DESC
Links	Links to customer-facing pages in use: Draft:ReleaseNotes/Current/GenesysEngage-cloud/Agent Desktop ReleaseNotes/Current/GenesysEngage-cloud/Agent Desktop
Test Links	Links to test pages (for RN Admins only) Draft:ContentAdmin/Internal/ReleaseNote/Agent Desktop Draft:ContentAdmin/Internal/ReleaseNote/WWE

Issue	Issue Category	Description	SupportingDocumentation
Issue	Issue Category	Description	SupportingDocumentation
WWE-4164	Resolved Issue	Agent Workspace now plays ringtone when the application is not in focus or the window is minimized f...
WWE-4172	Resolved Issue	For Private Edition, Agent Workspace now avoids logout requests per media by setting logout...
WWE-3947	Resolved Issue	Ringtone handling has been improved in Agent Workspace. Previously, if an agent received several rin...
GAPI-37892	Resolved Issue	Agent Workspace now supports Callback in a multi-region environment. Contact your Genesys Representa...

@@ Line 2: / Line 2: @@
 |ComponentId=acaca529-aedd-4820-8557-4966ab8490db
 |JQL=project = WWE AND labels = wwe-january-24 ORDER BY created DESC
-|DeploymentTypeId=8b480b3c-2733-433a-9166-eab2c2d0663a
+|DeploymentTypeId=8b480b3c-2733-433a-9166-eab2c2d0663a, ec194bf2-b79a-436d-8ff6-eaff94d9f43a
-|ReleaseDate=2024-01-11
+|ReleaseDate=2024-01-16
 |PrivateEditionReleaseDate=2024-01-11
 |Highlight=Resolved issues.
-|Containers=* wwe-nginx-100.0.2.tgz
+|Containers=*wwe-nginx-100.0.2.tgz
-* ui:100.0.010.0196
+*ui:100.0.010.0196
 <br />
@@ Line 33: / Line 33: @@
 |TicketNumber=GAPI-37892
 |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
-|LocalContent=Agent Workspace can now support Callback in a multi-region environment. Contact your Genesys Representative to enable this feature.
+|LocalContent=Agent Workspace now supports Callback in a multi-region environment. Contact your Genesys Representative to enable this feature.
 '''For Private Edition''', to enable this feature, set the value of the '''service.callback.authorization''' option to <code>ccid</code> in the '''workspace-service''' section.
 }}