Base unit of content for Agent Workspace - 100.0.010.0196

From Genesys Documentation
Jump to: navigation, search

Component RN Definition[edit source]

Component Agent Workspace
Deployment Type Genesys CX on AWS, Private Edition, Genesys CX on Azure
Release Number 100.0.010.0196 (Change release number)
Release Type
Highlight Resolved issues.
Boilerplate(s) Used
Release Date 2024-02-06
Private Edition Release Date 2024-01-11
Mixed Mode Release ReleaseDate
Private Edition Containers List
  • wwe-nginx-100.0.2.tgz
  • ui:100.0.010.0196


JQL project = WWE AND labels = wwe-january-24 ORDER BY created DESC
Links Links to customer-facing pages in use:
Test Links Links to test pages (for RN Admins only)

Issue Issue Category Description SupportingDocumentation
Issue Issue Category Description SupportingDocumentation
WWE-4164 Resolved Issue Agent Workspace now plays ringtone when the application is not in focus or the window is minimized f...
WWE-4172 Resolved Issue For Private Edition, Agent Workspace now avoids logout requests per media by setting logout...
WWE-3947 Resolved Issue Ringtone handling has been improved in Agent Workspace. Previously, if an agent received several rin...
GAPI-37892 Resolved Issue Agent Workspace now supports Callback in a multi-region environment. Contact your Genesys Representa...
Retrieved from "https://all.docs.genesys.com/RN/AgentWorkspace/100.0.010.0196 (2024-04-14 10:28:59)"
Comments or questions about this documentation? Contact us for support!