Base unit of content for Agent Workspace - 100.0.010.0196
From Genesys Documentation
Component RN Definition[edit source]
| Component | Agent Workspace |
|---|---|
| Deployment Type | Genesys CX on AWS, Private Edition, Genesys CX on Azure |
| Release Number | 100.0.010.0196 (Change release number) |
| Release Type | |
| Highlight | Resolved issues. |
| Boilerplate(s) Used | |
| Release Date | 2024-02-06 |
| Private Edition Release Date | 2024-01-11 |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List |
|
| JQL | project = WWE AND labels = wwe-january-24 ORDER BY created DESC |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only) |
| Issue | Issue Category | Description | SupportingDocumentation |
|---|---|---|---|
| Issue | Issue Category | Description | SupportingDocumentation |
| WWE-4164 | Resolved Issue | Agent Workspace now plays ringtone when the application is not in focus or the window is minimized f... | |
| WWE-4172 | Resolved Issue | For Private Edition, Agent Workspace now avoids logout requests per media by setting logout... | |
| WWE-3947 | Resolved Issue | Ringtone handling has been improved in Agent Workspace. Previously, if an agent received several rin... | |
| GAPI-37892 | Resolved Issue | Agent Workspace now supports Callback in a multi-region environment. Contact your Genesys Representa... |
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