Difference between revisions of "RN/Callback/100.0.002.2105"
From Genesys Documentation
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|ReleaseDate=2022-03-17 | |ReleaseDate=2022-03-17 | ||
|PrivateEditionReleaseDate=2022-03-17 | |PrivateEditionReleaseDate=2022-03-17 | ||
| + | |HighlightBoilerplateId=60d0a7d6-4d4c-496a-9743-f2bdb052b000, ae553573-9099-459c-98ee-001a2f532f6e | ||
|Highlight=*{{PrivateEditionBoilerplate|Boilerplate=single-ns}} | |Highlight=*{{PrivateEditionBoilerplate|Boilerplate=single-ns}} | ||
*Support for the '''enableServiceLinks''' Helm chart option. | *Support for the '''enableServiceLinks''' Helm chart option. | ||
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*System-level and performance improvements. | *System-level and performance improvements. | ||
*{{SecurityBoilerplate|Boilerplate=NodeHighlight}} | *{{SecurityBoilerplate|Boilerplate=NodeHighlight}} | ||
| + | }} | ||
| + | {{Issue | ||
| + | |IssueCategoryId=a8930ebb-8e46-4ecd-993f-cdd2d61bc400 | ||
| + | |NFBoilerplateId=7953209a-8b9a-4176-aa8d-3aa8f1471ab8 | ||
}} | }} | ||
{{Issue | {{Issue | ||
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|TicketNumber=GES-2778 | |TicketNumber=GES-2778 | ||
|IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72 | |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72 | ||
| − | |LocalContent=A new column has been added to the table on the '''Callback Queues''' page in the Callback UI. The new column displays the number of agents in each virtual queue. | + | |LocalContent=A new column has been added to the table on the '''Callback Queues''' page in the Callback UI. The new column displays the number of agents in each virtual queue. The new column has been added for your convenience only; it might not always match what you see in Pulse. If there are ever any discrepancies between the Callback UI and Pulse, Pulse is always the most accurate source. |
}} | }} | ||
{{Issue | {{Issue | ||
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|IssueCategoryId=c749afa5-fd21-49e4-83d4-0e6ebd8ed618 | |IssueCategoryId=c749afa5-fd21-49e4-83d4-0e6ebd8ed618 | ||
|LocalContent={{SecurityBoilerplate|Boilerplate=NodeDescription}} | |LocalContent={{SecurityBoilerplate|Boilerplate=NodeDescription}} | ||
| + | }} | ||
| + | {{Issue | ||
| + | |TicketNumber=CPE-3604 | ||
| + | |IssueCategoryId=a8930ebb-8e46-4ecd-993f-cdd2d61bc400 | ||
| + | |NFBoilerplateId=6e881035-f78d-46e2-88eb-cfbadf133f06 | ||
}} | }} | ||
Latest revision as of 18:46, September 27, 2022
Component RN Definition[edit source]
| Component | Callback |
|---|---|
| Deployment Type | Private Edition |
| Release Number | 100.0.002.2105 (Change release number) |
| Release Type | |
| Highlight | *Support for deploying all private edition services in a single namespace.
|
| Boilerplate(s) Used | Private edition GA (highlights), Support for AKS (highlights - private edition) |
| Release Date | 2022-03-17 |
| Private Edition Release Date | 2022-03-17 |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | issue = GES-2690 |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only)
None yet! |
| Issue | Issue Category | Description | SupportingDocumentation |
|---|---|---|---|
| Issue | Issue Category | Description | SupportingDocumentation |
| GES-2579 | New | This release includes system-level enhancements. | |
| GES-2778 | New | A new column has been added to the table on the Callback Queues page in the Callback UI. The n... | |
| GES-2779 | New | In previous releases, calls on hold were excluded from the Estimated Wait Time calculation. To contr... | |
| GES-2903 | New | Improvements have been made to the overall system performance; the system more efficiently processes... | |
| GES-2715 | Security | This release includes important security upgrades made to third-party software. | |
| GES-2806 | Resolved Issue | If there are more than 5000 callbacks with the same desired time, only the first 5000 retrieved are ... | |
| GES-2824 | Resolved Issue | The Estimated Wait Time API has been updated. Now, when querying EWT using mode=mode3, the ... | |
| GES-2835 | Resolved Issue | An issue has been fixed that sometimes prevented users in the Callback Developer role from acc... | |
| GES-2877 | Resolved Issue | Previously, when a callback virtual queue used Business Hours that included an exception and the exc... | |
| Private Edition | |||
| GES-2690 | Private Edition | Support for deploying the Genesys Engagement Service (GES) in a single namespace with other private ... | |
| GES-2717 | Private Edition | GES now supports the use of Redis in cluster mode. | |
| GES-2830 | Private Edition | Genesys Engagement Service now includes a Prometheus gauge called DB_STATUS. The gauge is set to 1 w... | |
| GES-2941 | Private Edition | Genesys Engagement Service (GES) now includes the enableServiceLinks Helm chart option in the ... | |
| CPE-3604 | Private Edition |
Contents
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