Base unit of content for Callback - 100.0.002.2105
From Genesys Documentation
Component RN Definition[edit source]
| Component | Callback |
|---|---|
| Deployment Type | Private Edition |
| Release Number | 100.0.002.2105 (Change release number) |
| Release Type | |
| Highlight | *Support for deploying all private edition services in a single namespace.
|
| Boilerplate(s) Used | Private edition GA (highlights), Support for AKS (highlights - private edition) |
| Release Date | 2022-03-17 |
| Private Edition Release Date | 2022-03-17 |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | issue = GES-2690 |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only)
None yet! |
| Issue | Issue Category | Description | SupportingDocumentation |
|---|---|---|---|
| Issue | Issue Category | Description | SupportingDocumentation |
| GES-2579 | New | This release includes system-level enhancements. | |
| GES-2778 | New | A new column has been added to the table on the Callback Queues page in the Callback UI. The n... | |
| GES-2779 | New | In previous releases, calls on hold were excluded from the Estimated Wait Time calculation. To contr... | |
| GES-2903 | New | Improvements have been made to the overall system performance; the system more efficiently processes... | |
| GES-2715 | Security | This release includes important security upgrades made to third-party software. | |
| GES-2806 | Resolved Issue | If there are more than 5000 callbacks with the same desired time, only the first 5000 retrieved are ... | |
| GES-2824 | Resolved Issue | The Estimated Wait Time API has been updated. Now, when querying EWT using mode=mode3, the ... | |
| GES-2835 | Resolved Issue | An issue has been fixed that sometimes prevented users in the Callback Developer role from acc... | |
| GES-2877 | Resolved Issue | Previously, when a callback virtual queue used Business Hours that included an exception and the exc... | |
| Private Edition | |||
| GES-2690 | Private Edition | Support for deploying the Genesys Engagement Service (GES) in a single namespace with other private ... | |
| GES-2717 | Private Edition | GES now supports the use of Redis in cluster mode. | |
| GES-2830 | Private Edition | Genesys Engagement Service now includes a Prometheus gauge called DB_STATUS. The gauge is set to 1 w... | |
| GES-2941 | Private Edition | Genesys Engagement Service (GES) now includes the enableServiceLinks Helm chart option in the ... | |
| CPE-3604 | Private Edition |
Contents
Comments or questions about this documentation? Contact us for support!