Difference between revisions of "RN/GenesysCXInsights/9.0.019.00"

Revision as of 16:49, June 9, 2021

Component RN Definition[edit source]

Component	Genesys CX Insights
Deployment Type	Genesys CX on AWS, Genesys CX on Azure
Release Number	9.0.019.00 (Change release number)
Release Type
Highlight	Support for Genesys Engage cloud on Azure
Boilerplate(s) Used
Release Date	2021-04-01
Private Edition Release Date
Mixed Mode Release ReleaseDate
Private Edition Containers List
JQL	project = Genesys Customer Experience Insights AND issue = GCXI-4791 OR issue = GCXI-4746 OR issue = GCXI-4718 OR issue = GCXI-4529 OR issue = GCXI-4742 OR issue = GCXI-4306 OR issue = GCXI-4285 OR issue= GCXI-3963
Links	Links to customer-facing pages in use: Draft:ReleaseNotes/Current/GenesysEngage-cloud/GCXI ReleaseNotes/Current/GenesysEngage-cloud/GCXI
Test Links	Links to test pages (for RN Admins only) None yet!

Issue	Issue Category	Description	SupportingDocumentation
Issue	Issue Category	Description	SupportingDocumentation
GCXI-3963	New	Starting with this release, Genesys CX Insights is available in Genesys Engage cloud on Azure.
GCXI-4285	New	A new dashboard, Milestone Path Analysis Dashboard, provides detailed information and visualizations...	Milestone Path Analysis Dashboard
GCXI-4306	New	A new dashboard, ANI Details Dashboard, provides detailed information about the outcomes of customer...	ANI Details Dashboard
GCXI-4742	New	New dashboards in the Dashboards folder provide weekly views of contact center activity: [[Draft:P...	Dashboards
GCXI-4849	New	Two new reports in the CX Insights for iWD folder provide detailed reporting on inbound and ou...	CX Insights for iWD reports and dashboards
GCXI-4757	New	Several attributes and prompts in the iWD Project are renamed for greater clarity. Attributes and p...	CX Insights for iWD reports and dashboards
	New	Updates are provided for all included CentOS packages.
GCXI-4947	New	Base Image Upgrade — Genesys CX Insights containers are now UBI8.
GCXI-3449	New	Genesys CX Insights now enables you to securely transmit reports (and dashboards) to an SFTP destina...
GCXI-4746	Resolved Issue	Descriptions now appear for the GCXI_GIM_DB and gcxi_meta_info Database Instances in MicroStrategy D...
GCXI-4718	Resolved Issue	Genesys CX Insights now correctly applies database properties from JDBC_OPTS variables defined withi...
GCXI-4529	Resolved Issue	Designer Interaction Outcome Statistics datasets in the Dashboards > Datasets folder are...
GCXI-5075	Resolved Issue	The ANI Details Dashboard > Top Callers tab now correctly lists the 50 callers with the larges...
GCXI-4791	Known Issue	Genesys CX Insights ignores user selections in the Interaction ID report prompt in the followi...

@@ Line 7: / Line 7: @@
 |ReleaseNumber=9.0.019.00
 }}
-{{JiraIssue
+{{Issue
 |TicketNumber=GCXI-3963
 |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
 |LocalContent={{AzureBoilerplate|Boilerplate=2}}
 }}
-{{JiraIssue
+{{Issue
 |TicketNumber=GCXI-4285
 |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
@@ Line 21: / Line 21: @@
 |SupportingDocumentation={{Link-AnywhereElse|product=PEC-REP|version=Current|manual=RPRT|topic=HRCXIMlstnPthAnysys|display text=Milestone Path Analysis Dashboard}}
 }}
-{{JiraIssue
+{{Issue
 |TicketNumber=GCXI-4306
 |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
@@ Line 30: / Line 30: @@
 |SupportingDocumentation={{Link-AnywhereElse|product=PEC-REP|version=Current|manual=RPRT|topic=HRCXIAniDetailDshbrd|display text=ANI Details Dashboard}}
 }}
-{{JiraIssue
+{{Issue
 |TicketNumber=GCXI-4742
 |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
@@ Line 42: / Line 42: @@
 |SupportingDocumentation={{Link-AnywhereElse|product=PEC-REP|version=Current|manual=RPRT|topic=HRCXIDashboards|display text=Dashboards }}
 }}
-{{JiraIssue
+{{Issue
 |TicketNumber=GCXI-4849
 |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
@@ Line 51: / Line 51: @@
 |SupportingDocumentation={{Link-AnywhereElse|product=PEC-REP|version=Current|manual=RPRT|topic=HRCXIForiWD|display text=CX Insights for iWD reports and dashboards}}
 }}
-{{JiraIssue
+{{Issue
 |TicketNumber=GCXI-4757
 |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
@@ Line 62: / Line 62: @@
 |SupportingDocumentation={{Link-AnywhereElse|product=PEC-REP|version=Current|manual=RPRT|topic=HRCXIForiWD|display text=CX Insights for iWD reports and dashboards}}
 }}
-{{JiraIssue
+{{Issue
 |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72
 |LocalContent=Updates are provided for all included CentOS packages.
 }}
-{{JiraIssue
+{{Issue
 |TicketNumber=GCXI-4746
 |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
@@ Line 74: / Line 74: @@
 |LocalContent=Descriptions now appear for the GCXI_GIM_DB and gcxi_meta_info Database Instances in MicroStrategy Developer. Previously in some releases, the descriptions were missing.
 }}
-{{JiraIssue
+{{Issue
 |TicketNumber=GCXI-4718
 |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
@@ Line 80: / Line 80: @@
 |LocalContent=Genesys CX Insights now correctly applies database properties from JDBC_OPTS variables defined within DSN definitions. Previously in some scenarios, such values were not applied, preventing the configuration of TLS database connections.
 }}
-{{JiraIssue
+{{Issue
 |TicketNumber=GCXI-4529
 |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1
 |LocalContent=Designer Interaction Outcome Statistics datasets in the '''Dashboards''' > '''Datasets''' folder are now hidden, unless optional features are enabled.
 }}
-{{JiraIssue
+{{Issue
 |TicketNumber=GCXI-4791
 |IssueCategoryId=7677e764-86f7-44e3-92bc-f13b59c71260

Difference between revisions of "RN/GenesysCXInsights/9.0.019.00"

Revision as of 16:49, June 9, 2021

Component RN Definition[edit source]

Contents