From Genesys Documentation
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|Title=Predictive Engagement with advanced chat routing | |Title=Predictive Engagement with advanced chat routing | ||
|Description=Learn about the advanced Genesys Cloud features that enable you to offer a targeted and customized chat solution to customers. | |Description=Learn about the advanced Genesys Cloud features that enable you to offer a targeted and customized chat solution to customers. | ||
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Revision as of 15:02, November 17, 2020
Click on any of the following to see the documentation for that version:
Genesys Predictive Engagement with advanced chat routing
Third-party integrations
Use Genesys Predictive Engagement in Genesys Engage on-premises
Use Predictive Engagement in Genesys Multicloud CX
Use Workforce Engagement Management features in Genesys Cloud CX
- [[Solution/GenesysEngageWEM|]]
PureConnect Solution Guides
Feature coming soon
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