From Genesys Documentation
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m (Text replacement - "Title=Altocloud" to "Title=Predictive Engagement") |
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|Platform=GenesysCloud | |Platform=GenesysCloud | ||
|Type=Get Started | |Type=Get Started | ||
| − | |Title= | + | |Title=Predictive Engagement with advanced chat routing |
|Description=Learn about the advanced Genesys Cloud features that enable you to offer a targeted and customized chat solution to customers. | |Description=Learn about the advanced Genesys Cloud features that enable you to offer a targeted and customized chat solution to customers. | ||
|Links=*[[{{#switch:{{NAMESPACENUMBER}}|620=Draft:|#default=}}Solution/ChatSolutions|Altocloud with advanced chat routing]] | |Links=*[[{{#switch:{{NAMESPACENUMBER}}|620=Draft:|#default=}}Solution/ChatSolutions|Altocloud with advanced chat routing]] | ||
Revision as of 14:53, November 17, 2020
Click on any of the following to see the documentation for that version:
Genesys Predictive Engagement with advanced chat routing
Third-party integrations
Use Genesys Predictive Engagement in Genesys Engage on-premises
Use Predictive Engagement in Genesys Multicloud CX
Use Workforce Engagement Management features in Genesys Cloud CX
- [[Solution/GenesysEngageWEM|]]
PureConnect Solution Guides
Feature coming soon
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