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| − | {{ArticleUnstructured
| + | #REDIRECT [[ATC/GenesysEngagePrereqs]] |
| − | |DisplayName=Prerequisites for PureEngage On-Premises Deployments
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| − | |Platform=PureEngage
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| − | |TocName=PureEngage Prerequisites
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| − | |Context=Altocloud has specific prerequisites for PureEngage premises customers.
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| − | |Section={{Section
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| − | }}
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| − | }}
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| − | ==Genesys prerequisites==
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| − | {{NoteFormat|The following table shows the '''minimum''' versions of the Genesys components that are required for use with Altocloud.|1}}
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| − | {| class="wikitable"
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| − | |-
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| − | ! Genesys Component!! Version !! Notes
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| − | |-
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| − | | Framework || 8.5.1 || Configuration Server, LCA, Message Server, Solution Control Server
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| − | |-
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| − | | Widgets || 9.0 || 9.0.002.06 minimum
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| − | |-
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| − | | Pacing Service || 9.0 ||
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| − | |-
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| − | | Stat Server || 8.5.1 || 8.5.104.20 minimum
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| − | |-
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| − | | Workspace Desktop Edition || 8.5.1 ||
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| − | |-
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| − | | Genesys Mobile Services || 8.5.1 || 8.5.2 Highly Recommended
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| − | |-
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| − | | Chat || 8.5.1 || 8.5.105 minimum, 8.5.109+ recommended
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| − | |}
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Latest revision as of 17:17, July 15, 2020
