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| − | {{ArticleUnstructured
| + | #REDIRECT [[ATC/GenesysEngagePrereqs]] |
| − | |DisplayName=Prerequisites for PureEngage Premises Deployments
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| − | |Platform=PureEngage
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| − | |TocName=PureEngage Prerequisites
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| − | |Context={{MINTYDOCSPRODUCT}} has specific prerequisites <span>for PureEngage premises deployments</span>.
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| − | |Section={{Section
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| − | }}
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| − | }}
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| − | ==Genesys prerequisites==
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| − | {{NoteFormat|The following table shows the '''minimum''' versions of the Genesys components that are required for use with {{MINTYDOCSPRODUCT}}.|1}}
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| − | {| class="wikitable"
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| − | |-
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| − | ! Genesys Component!! Version !! Notes
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| − | |-
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| − | | Framework || 8.5.1 || Configuration Server, LCA, Message Server, Solution Control Server
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| − | |-
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| − | | Widgets || 9.0 || [https://docs.genesys.com/Documentation/RN/9.0.x/gwc-wgt90rn/gwc-wgt9000206 9.0.002.06] or above
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| − | |-
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| − | | Pacing Service || 9.0 || 9.0.002.00 or above
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| − | |-
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| − | | Stat Server || 8.5.1 || 8.5.104.20 minimum
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| − | |-
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| − | | Workspace Desktop Edition || 8.5.1 || [https://docs.genesys.com/Documentation/RN/8.5.x/wde85rn/wde8513302 8.5.133.02] or above
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| − | |-
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| − | | Altocloud Plugin for Workspace Desktop Edition || 9.0 || [https://all.docs.genesys.com/ATC/Current/ReleaseNotes/WDE_Plugin 9.0.002.05]
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| − | |-
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| − | | Genesys Mobile Services || 8.5.1 || 8.5.2 highly recommended
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| − | |-
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| − | | Chat || 8.5.1 || 8.5.105 minimum, 8.5.109+ recommended
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| − | |- Altocloud WDE Plugin || 9.0.002.01 ||
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| − | |}
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| − | {{#css:
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| − | button#version-dropdown { display: none; }
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| − | }}
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