Difference between revisions of "RN/Recording QM and Interaction Analytics/8.5.512.16"
From Genesys Documentation
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|DeploymentTypeId=5439f1be-1868-4091-b058-1667389b6ce1 | |DeploymentTypeId=5439f1be-1868-4091-b058-1667389b6ce1 | ||
|ReleaseDate=2021-12-08 | |ReleaseDate=2021-12-08 | ||
| − | |Highlight=*Multi-region support for voice recordings | + | |Highlight=*Multi-region support for voice recordings. |
| − | *Export of voice recordings metadata to Azure Blob for download | + | *Export of voice recordings metadata to Azure Blob for download. |
| − | *Security enhancements | + | *Security enhancements. |
}} | }} | ||
{{Issue | {{Issue | ||
Revision as of 06:32, August 12, 2022
Component RN Definition[edit source]
| Component | Recording, QM and Interaction Analytics |
|---|---|
| Deployment Type | Genesys CX on Azure |
| Release Number | 8.5.512.16 (Change release number) |
| Release Type | |
| Highlight | *Multi-region support for voice recordings.
|
| Boilerplate(s) Used | |
| Release Date | 2021-12-08 |
| Private Edition Release Date | |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | issuekey in (WFOAZURE-316) |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only)
None yet! |
| Issue | Issue Category | Description | SupportingDocumentation |
|---|---|---|---|
| Issue | Issue Category | Description | SupportingDocumentation |
| WFOAZURE-316 | New | Supports voice recordings in both primary and secondary regions. You can use the SpeechMiner UI of t... | |
| WFOAZURE-410 | New | Voice recordings metadata is now exported to Azure Blob for download. You can access and export the ... | |
| New | Includes security enhancements. |
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