Difference between revisions of "RN/GenesysSoftphone VDI Adapter/9.0.018.06"
From Genesys Documentation
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|ComponentId=6ef2f13e-0e54-4c5f-899a-5562046498ef | |ComponentId=6ef2f13e-0e54-4c5f-899a-5562046498ef | ||
|JQL=project = SOFTPHONE AND component = "Genesys Client VDI Adapter" AND (((fixVersion =9.0.017.05 or fixVersion ~"9.0.018.*") AND labels = RN_Softphone) OR (("Found In Version"=9.0.017.05 OR "Found In Version" ~"9.0.018.*") AND labels = RN_Softphone_Limitation )) | |JQL=project = SOFTPHONE AND component = "Genesys Client VDI Adapter" AND (((fixVersion =9.0.017.05 or fixVersion ~"9.0.018.*") AND labels = RN_Softphone) OR (("Found In Version"=9.0.017.05 OR "Found In Version" ~"9.0.018.*") AND labels = RN_Softphone_Limitation )) | ||
| − | |DeploymentTypeId= | + | |DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1 |
|ReleaseDate=2021-12-16 | |ReleaseDate=2021-12-16 | ||
| − | |||
|Highlight=Support for Windows 11 OS. | |Highlight=Support for Windows 11 OS. | ||
}} | }} | ||
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|Content=\[CLOUD]\[NEW_TP]Audio feedback is now played locally when DTMF is sent using the ‘INFO’ method. Previously, DTMF feedback was played locally only for the DTMF methods 'rfc2833' and ‘inband’.\[PREMISE]\[NEW_TP]It is now possible to specify whether audio feedback is played locally when a DTMF is sent. The option dtmf_feedback in domain ‘policy’, section ‘session’, was introduced to control the playing of the feedback, whatever the DTMF method is. Previously, DTMF feedback was played locally only for the DTMF methods 'rfc2833' and ‘inband’. | |Content=\[CLOUD]\[NEW_TP]Audio feedback is now played locally when DTMF is sent using the ‘INFO’ method. Previously, DTMF feedback was played locally only for the DTMF methods 'rfc2833' and ‘inband’.\[PREMISE]\[NEW_TP]It is now possible to specify whether audio feedback is played locally when a DTMF is sent. The option dtmf_feedback in domain ‘policy’, section ‘session’, was introduced to control the playing of the feedback, whatever the DTMF method is. Previously, DTMF feedback was played locally only for the DTMF methods 'rfc2833' and ‘inband’. | ||
|LocalContent=Audio feedback is now played locally when DTMF is sent using the '''INFO''' method. Previously, DTMF feedback was played locally only for '''rfc2833''' and '''inband''' DTMF methods. | |LocalContent=Audio feedback is now played locally when DTMF is sent using the '''INFO''' method. Previously, DTMF feedback was played locally only for '''rfc2833''' and '''inband''' DTMF methods. | ||
| + | }} | ||
| + | {{Issue | ||
| + | |TicketNumber=SOFTPHONE-1192 | ||
| + | |IssueCategoryId=7677e764-86f7-44e3-92bc-f13b59c71260 | ||
| + | |LocalContent=The uninstall procedure of Softphone VDI Adapter versions 9.0.018.06 and 9.0.018.09 unexpectedly removes a Windows Registry key, which can break the Citrix Workspace App setup. If you need to properly uninstall Softphone VDI Adapter version 9.0.018.06 or 9.0.018.09, or if you want to upgrade to a new version from version 9.0.018.09, perform the following steps: | ||
| + | |||
| + | #Create a temp folder. For example: <code>c:\Temp</code> | ||
| + | #Start a Windows command window with admin rights. | ||
| + | #Go to the temp folder you created. For example: <code>cd c:\Temp</code> | ||
| + | #Backup the registry keys by entering the following: | ||
| + | #:<code>reg export "HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Citrix\ICA Client\Engine\Configuration\Advanced\Modules\ICA 3.0" virtualdriverex.reg</code> | ||
| + | #Uninstall Softphone VDI Adapter 9.0.018.06 or 9.0.018.09. | ||
| + | #Restore the registry keys by entering the following: | ||
| + | #:<code>reg import virtualdriverex.reg</code> | ||
| + | #(Optional) Install the new version of Softphone VDI Adapter. | ||
}} | }} | ||
Latest revision as of 13:46, April 29, 2022
Component RN Definition[edit source]
| Component | Genesys Softphone VDI Adapter |
|---|---|
| Deployment Type | Genesys CX on AWS, Genesys CX on Azure |
| Release Number | 9.0.018.06 (Change release number) |
| Release Type | |
| Highlight | Support for Windows 11 OS. |
| Boilerplate(s) Used | |
| Release Date | 2021-12-16 |
| Private Edition Release Date | |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | project = SOFTPHONE AND component = "Genesys Client VDI Adapter" AND (((fixVersion =9.0.017.05 or fixVersion ~"9.0.018.*") AND labels = RN_Softphone) OR (("Found In Version"=9.0.017.05 OR "Found In Version" ~"9.0.018.*") AND labels = RN_Softphone_Limitation )) |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only)
None yet! |
| Issue | Issue Category | Description | SupportingDocumentation |
|---|---|---|---|
| Issue | Issue Category | Description | SupportingDocumentation |
| SOFTPHONE-1120 | New | Support for Windows 11 operating system. See the [https://docs.genesys.com/Documentation/System/late... | |
| SOFTPHONE-1134 | New | Audio feedback is now played locally when DTMF is sent using the INFO method. Previously, DTMF... | |
| SOFTPHONE-1144 | Resolved Issue | The default value of the option sip_transaction_timeout is now 32000 instead of 4000. With thi... | |
| SOFTPHONE-1192 | Known Issue | The uninstall procedure of Softphone VDI Adapter versions 9.0.018.06 and 9.0.018.09 unexpectedly rem... |
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