Base unit of content for Genesys Softphone VDI Adapter -

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Component RN Definition[edit source]

Component Genesys Softphone VDI Adapter
Deployment Type Genesys CX on AWS, Genesys CX on Azure
Release Number (Change release number)
Release Type
Highlight Support for Windows 11 OS.
Boilerplate(s) Used
Release Date 2021-12-16
Private Edition Release Date
Mixed Mode Release ReleaseDate
Private Edition Containers List
JQL project = SOFTPHONE AND component = "Genesys Client VDI Adapter" AND (((fixVersion = or fixVersion ~"9.0.018.*") AND labels = RN_Softphone) OR (("Found In Version"= OR "Found In Version" ~"9.0.018.*") AND labels = RN_Softphone_Limitation ))
Links Links to customer-facing pages in use:
Test Links Links to test pages (for RN Admins only)

None yet!

Issue Issue Category Description SupportingDocumentation
Issue Issue Category Description SupportingDocumentation
SOFTPHONE-1120 New Support for Windows 11 operating system. See the [
SOFTPHONE-1134 New Audio feedback is now played locally when DTMF is sent using the INFO method. Previously, DTMF...
SOFTPHONE-1144 Resolved Issue The default value of the option sip_transaction_timeout is now 32000 instead of 4000. With thi...
SOFTPHONE-1192 Known Issue The uninstall procedure of Softphone VDI Adapter versions and unexpectedly rem...
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