Genesys Outbound
From Genesys Documentation
(Redirected from UseCases/Public/GenesysCloud/OutboundUseCases)
This topic is part of the manual Genesys Cloud CX Use Cases for version Current of Genesys Use Cases.
Genesys Outbound Use Cases for GenesysCloud
Sort or search the table to find the use case you need to edit. Click the title link to go to the use case.
| Use Case | Subtitle |
|---|---|
| Use Case | Subtitle |
| Genesys Outbound Dialer (CE11) | Improve customer communications and increase sales conversion using powerful dialer capabilities |
| Genesys SMS & Email Notifications (CE12) | Use SMS and email to send personalized, timely and relevant notifications to customers. |
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