Drilldown: Test Capabilities
Test Capabilities > FEATURE LEVEL GEC AZURE :
1. CAPABILITY or
2. USE CASE or
Mobile Chat
& TIME EAP GEC AZURE:
None
& NOTES :
.UX Only available via open Internet, and not MPLSGenesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers or
Other
Use the filters below to narrow your results.
Agent SSO / SAML 2.0 Integration w/ External IDP (1) ·
Context Routing (1) ·
Email (1) ·
Email Classic (1) ·
Employee Performance (WE03) (1) ·
Inbound MMS support (1) ·
Interaction Recording (1) ·
Mobile Chat (1) ·
Quality Assurance and Compliance (WE01) (1) ·
Quality Management (1) ·
Reactive Chat (1) ·
Resource Management (WE02) (1) ·
Screen Capture (1) ·
Speech Analytics (GIA) (1) ·
Workforce Management (1)
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