Drilldown: Test Capabilities
Test Capabilities > FEATURE LEVEL GEC AZURE :
1. CAPABILITY or
Mobile Chat
& TIME EAP GEC AZURE:
None
& NOTES :
.UX Only available via open Internet, and not MPLSGenesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers or
Other
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Context Routing (1) ·
Email (1) ·
Email Classic (1) ·
Employee Performance (WE03) (1) ·
Interaction Recording (1) ·
Quality Assurance and Compliance (WE01) (1) ·
Quality Management (1) ·
Reactive Chat (1) ·
Resource Management (WE02) (1) ·
Screen Capture (1) ·
Speech Analytics (GIA) (1) ·
Workforce Management (1)
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