Drilldown: SMART UseCase
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None (6) ·
Advanced Server (4) ·
Advanced Session (4) ·
Basic Session (4) ·
Contact Center Level 1 (1) ·
Interaction Media Server - Large Appliance - Gen9 (3) ·
Interaction Media Server - Large Appliance - Gen9 (or other applicable media server types based on deployment) (1) ·
Interaction Quality Manager (3) ·
Interaction Recorder Add-on (3) ·
Interaction Recorder Master Key Password (3) ·
Interaction Recorder Server (3) ·
Interaction Supervisor add-on (1) ·
Interaction Web Portal Agent License – Concurrent (3) ·
Interaction Web Portal Enterprise License (3) ·
Interaction Web Portal Organizational License (3) ·
Interaction Web Portal Server License (2) ·
Interaction Web Portal Server License (1) ·
Media Session (1) ·
No sellable items (1) ·
Optional: Professional Services customization for advanced callbacks (1) ·
Screen Recorder Session (2)
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