Drilldown: SMART UseCase
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None (5) ·
AIModule for ASR (Optional) (1) ·
AIModule for ASR - HA (Optional) (1) ·
AIModule for TTS (Optional) (1) ·
AIModule for TTS - HA (Optional) (1) ·
Apple Business Chat Messaging App Connector (perpetual or subscription) (1) ·
ASR and TTS (Optional) (1) ·
At least one Inbound SMART USE Case is required (1) ·
CIM (6) ·
CIM (HA) (3) ·
CIM HA (Optional) (3) ·
Conversation Manager (1) ·
Genesys Conversation Manager (Optional) (1) ·
Genesys Infomart (3) ·
Genesys Infomart (Optional) (3) ·
Genesys Infomart - HA (Optional) (5) ·
Genesys InfoMart – HA (Optional) (1) ·
Genesys Intelligent Automation Omnichannel Self-Service (1) ·
Genesys Intelligent Automation Omnichannel Self-Service - HA (Optional) (1) ·
Genesys Interactive Insights (2) ·
Genesys Interactive Insights (Optional) (2) ·
Genesys Voice Platform (incl add'l capability) (2) ·
Genesys Voice Platform (incl add'l capability) - HA (Optional) (2) ·
GVP (1) ·
GVP HA (optional) (1) ·
Intelligent Automation Omnichannel Self-Service (1) ·
Intelligent Automation Omnichannel Self-Service (Optional (1) ·
Intelligent Automation Omnichannel Self-Service - HA (Optional) (2) ·
Interaction Workspace (2) ·
Interaction Workspace (Optional) (2) ·
See Prerequisits (1) ·
SIP Business Continuity (Optional) (3) ·
SIP Interaction (3) ·
SIP Interaction - HA (Optional) (1) ·
SIP Interaction HA (optional) (2) ·
SIP Qualification & Parking (1) ·
SIP Qualification and Parking HA (Optional) (1) ·
Workspace (1)
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