Drilldown: SMART UseCase

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SMART UseCase > DocVersion : v 1.0.1 or v 1.2.3

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MintyDocsVersion:
Current (14)
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Genesys Use Cases (14)
MintyDocsManual:
GenesysCloud (2) · GenesysEngage-onpremises (3) · PureConnect (9)
ID:
BO07 (1) · CE01 (1) · CE09 (1) · CE22 (1) · EE02 (1) · EE07 (1) · EE08 (1) · EE09 (1) · EE10-A (1) · EE10-D (1) · EE11 (1) · OP01 (2) · OP04 (1)
Title:
None (8) · Connect a Voice Interaction to the Right Resource (1) · Genesys Business Communications (1) · Genesys Employee Schedule Preferences (1) · Genesys Omnichannel Workforce Scheduling (1) · Genesys Shift Bidding (1) · Genesys Voice Services (1)
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Optional:
None (12) · CE07 (1) · OP04 (1)
Exceptions:
None (14)
Requires:
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Video:
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