Drilldown: SMART UseCase

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SMART UseCase > RequiresAll: None & RequiresOr : CE16 or CE31 or EE14

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MintyDocsVersion:
Current (8)
MintyDocsProduct:
Genesys Use Cases (8)
MintyDocsManual:
GenesysCloud (2) · GenesysEngage-onpremises (6)
ID:
BO07 (1) · CE20 (1) · CE37 (1) · EE02 (1) · EE04 (1) · EE15 (1) · WE01 (1) · WE02 (1)
Title:
None (5) · Predictive Engagement for Customer Service (1) · Quality Assurance and Compliance for Genesys Cloud CX (WEM) (1) · Ressource Management (1)
Offering:
GenesysCloud (2) · GenesysEngage-onpremises (6)
SellableItems:
None (3) · At least one of Digital use cases (email chat etc) (1) · Conversation Manager (1) · Genesy Workforce Management (1) · Genesys Callback (Optional) (1) · Genesys Social Engagement (1) · Genesys Web Engagement (1) · No sellable items (3) · Please reference prerequisits (1) · Please see prerequisits (1)
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Optional:
None (8)
Exceptions:
None (8)
Requires:
None (8)
Video:
None (7) · 468979114 (1)
DocVersion:
1.1.2 (1) · 1.1.4 (1) · v 1.0.1 (1) · v 1.0.2 (1) · v 1.0.4 (2) · v 1.1.5 (1) · v. 1.2.1 (1)

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