Drilldown: SMART UseCase

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SMART UseCase > MintyDocsManual: GenesysEngage-onpremises & Optional : EE31 or WE02 or Other

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None (5) · AIModule for ASR (Optional) (1) · AIModule for ASR - HA (Optional) (1) · AIModule for TTS (Optional) (1) · AIModule for TTS - HA (Optional) (1) · Apple Business Chat Messaging App Connector (perpetual or subscription) (1) · ASR and TTS (Optional) (1) · At least one Inbound SMART USE Case is required (1) · CIM (6) · CIM (HA) (3) · CIM HA (Optional) (3) · Conversation Manager (1) · Genesys Conversation Manager (Optional) (1) · Genesys Infomart (3) · Genesys Infomart (Optional) (3) · Genesys Infomart - HA (Optional) (5) · Genesys InfoMart – HA (Optional) (1) · Genesys Intelligent Automation Omnichannel Self-Service (1) · Genesys Intelligent Automation Omnichannel Self-Service - HA (Optional) (1) · Genesys Interactive Insights (2) · Genesys Interactive Insights (Optional) (2) · Genesys Voice Platform (incl add'l capability) (2) · Genesys Voice Platform (incl add'l capability) - HA (Optional) (2) · GVP (1) · GVP HA (optional) (1) · Intelligent Automation Omnichannel Self-Service (1) · Intelligent Automation Omnichannel Self-Service (Optional (1) · Intelligent Automation Omnichannel Self-Service - HA (Optional) (2) · Interaction Workspace (2) · Interaction Workspace (Optional) (2) · See Prerequisits (1) · SIP Business Continuity (Optional) (3) · SIP Interaction (3) · SIP Interaction - HA (Optional) (1) · SIP Interaction HA (optional) (2) · SIP Qualification & Parking (1) · SIP Qualification and Parking HA (Optional) (1) · Workspace (1)
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