Drilldown: SMART UseCase

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SMART UseCase > DocVersion : V 1.0.0 or v 1.1.5 or ver 1.1.2

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MintyDocsVersion:
Current (16)
MintyDocsProduct:
None (1) · Genesys Use Cases (15)
MintyDocsManual:
GenesysCloud (3) · GenesysEngage-onpremises (3) · PureConnect (10)
ID:
BO11 (1) · CE03 (1) · CE07 (1) · CE09 (1) · CE21 (1) · CE29 (1) · EE01 (1) · EE02 (1) · EE03 (1) · EE10-A (1) · EE10-B (1) · EE10-C (1) · EE23 (1) · EE24 (1) · EE25 (1) · EE32 (1)
Title:
None (6) · Genesys Advanced Text and Speech Analytics (1) · Genesys Agent Copilot (1) · Genesys Employee Schedule Preferences (3) · Genesys Shrinkage Management (1) · Genesys SMS Routing (1) · Genesys Text and Speech Analytics for Compliance (1) · Genesys Text and Speech Analytics for Customer Service (1) · Genesys Workforce Scheduling for Voice (1)
Offering:
GenesysCloud (3) · GenesysEngage-onpremises (3) · PureConnect (10)
SellableItems:
None (11) · GVP HA (optional) (2) · PureConnect: Speech Recognition Services (Optional) (2) · PureConnect: Secure Input IVR (Optional) (2) · PureConnect: MRCP ASR Feature License (Optional) (2) · PureConnect: Interaction Text-To-Speech (ITTS) (Optional) (2) · PureConnect: Interaction Attendant Remote Data Query (Optional) (2) · ITTS Base Langage (2) · ITTS Additional Language (2) · Interaction Speech Rec Tier 3 - Additional Language (2) · Interaction Speech Rec Tier 2 - Base Language (2) · Interaction Speech Rec Tier 1 - Additional Language (2) · Intelligent Automation Omnichannel Self-Service (2) · Interaction Speech Rec Tier 1 - Base Language (2)
Other values:
RequiresAll:
None (14) · CE02 (1) · CE43 (1)
RequiresOr:
None (13) · CE01 (2) · CE02 (1) · CE16 (1) · CE18 (1) · CE19 (1) · CE29 (1) · CE34 (1)
Optional:
None (13) · BO02 (1) · CE01 (1) · CE03 (1) · CE07 (1) · CE09 (1) · CE11 (1) · CE16 (1) · CE18 (1) · CE22 (1) · CE29 (1) · CE31 (1) · CE41 (1) · EE31 (1)
Exceptions:
None (16)
Requires:
None (16)
Video:
None (14) · 463028065 (1) · 473349437 (1)
DocVersion: (Click arrow to add another value)

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