Drilldown: SMART Meta

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SMART Meta > Title : Genesys Outbound Dialer or Genesys Predictive Routing for Customer Service or Genesys Proactive Chat for Customer Service

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ID:
BO06 (1) · CE11 (1) · CE24 (1) · CE39 (1)
Title: (Click arrow to add another value)
Subtitle:
Improve customer communications and increase sales conversion using powerful dialer capabilities (1) · Improve customer communications with outbound calling (1) · Improve customer conversions by proactively offering chat (1) · Place CX and agent efficiency at the center of your routing decisions using AI to match each customer interaction with the best agent (1)
SolutionCategory:
Business Optimization (1) · Customer Engagement (3)
Solution:
Digital (1) · Inbound (1) · Outbound (2)

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