Drilldown: SMART Meta

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SMART Meta > Title : Genesys Outbound Dialer or Genesys Predictive Engagement or Genesys Skills Development and Assessment

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ID:
CE11 (1) · CE37 (1) · CE39 (1) · EE33 (1) · SL09 (1)
Title: (Click arrow to add another value)
Subtitle:
Automate skills assessment of employees, contractors and teams. Improve capability by training, coaching and certifications. (1) · Improve customer communications and increase sales conversion using powerful dialer capabilities (1) · Improve customer communications with outbound calling (1) · Use AI powered journey analytics to observe website activity, predict visitor outcomes, and proactively engage with prospects and customers via agent-assisted chat, content offer or chatbot. (1) · Use machine learning powered journey analytics to monitor website activity, predict visitor outcomes, and proactively engage with prospects and customers (1)
SolutionCategory:
None (1) · Customer Engagement (3) · Sales (1)
Solution:
Digital (1) · Outbound (2) · Sales (1) · Workforce Engagement (1)

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