Drilldown: SMART Meta

Jump to: navigation, search

Choose a table:


SMART Meta > Subtitle : Monitor customer and agent conversations to provide the agent with timely prompts and additional information or Offer callback to queuing callers or Record the entire IVR interaction

Use the filters below to narrow your results.

ID:
CE03 (1) · EE05 (1) · EE21 (1)
Title:
Genesys Agent Assist with Google Contact Center AI (1) · Genesys Callback (1) · Genesys IVR Recording (1)
Subtitle: (Click arrow to add another value)
SolutionCategory:
Customer Engagement (1) · Employee Engagement (2)
Solution:
Inbound (1) · Workforce Engagement (2)

Showing below up to 3 results in range #1 to #3.

View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)

E cont.


View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)

Retrieved from "https://all.docs.genesys.com/Special:Drilldown/SMART_Meta (2024-10-31 15:52:29)"