Drilldown: SMART Meta

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SMART Meta > Subtitle : Enhance routing capabilities and drive agent screenpops using Genesys Cloud CX Data Actions or Enrich, prioritize and distribute missed conversion opportunities or Gain basic insight into voice interactions using speech analytics

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ID:
EE22 (1) · OP02 (1) · SL05 (1) · SL21 (1) · WF03 (1)
Title:
Genesys CRM Collaboration (1) · Genesys Lead Engagement (2) · Genesys Speech Analytics (2)
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SolutionCategory:
None (2) · Business Optimization (2) · Employee Engagement (1)
Solution:
Open Platform (1) · Sales (2) · Workforce Engagement (2)

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