Drilldown: SMART Meta

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SMART Meta > ID : EE26 or OP01 or WF01

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ID: (Click arrow to add another value)
Title:
Genesys Back-office Scheduling (1) · Genesys Business Communications (1) · Genesys Forecasting and Scheduling (1)
Subtitle:
Optimize employee utilization and operational effectiveness by forecasting and scheduling for all omnichannel interactions while empowering staff through various scheduling techniques and empower employees with self-administration of their schedule. (1) · Optimize utilization for back-office and task-based workers (1) · Simplify contact center and business communications (1)
SolutionCategory:
None (2) · Employee Engagement (1)
Solution:
Open Platform (1) · Workforce Engagement (2)

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