Drilldown: HIW

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HIW > featurename : Callback or Email or Intelligent Workload Distribution or Reporting

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featurename: (Click arrow to add another value)
productshort:
Draft:PEC-CAB (1) · Draft:PEC-Email (1) · Draft:PEC-IWD (1) · Draft:PEC-REP (1) · PEC-CAB (1) · PEC-Email (1) · PEC-IWD (1) · PEC-REP (1)
ComingSoon:
No (8)
Role:
Administrator (2) · Administrator, Agent, Supervisor (4) · Administrator, Developer, Supervisor (2)
DisplayName:
How Callback works (2) · How Email works (2) · How Intelligent Workload Distribution works (2) · How Reporting works (2)
TocName:
Callback (2) · Email (2) · How IWD works (2) · How reporting works (2)
Dimension:
None (8)
Product:
Callback (2) · Email (2) · Intelligent Workload Distribution (2) · Reporting (2)
Manual:
None (8)
Standalone:
Yes (8)
Application:
None (2) · Agent Workspace, Agent Setup, Intelligent Workload Distribution (2) · Callback, Designer, Platform Administration, Pulse Reporting, Reporting GCXI (2) · Pulse Reporting, Reporting, Reporting Administration GCXI, Reporting GCXI (2)
UseCase:
None (4) · BO02, BO03 (2) · CE16 (2)
Platform:
GenesysEngage-cloud (8)

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