Drilldown: HIW

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HIW > featurename : Agent Setup or Agent Workspace or Chat or Intelligent Workload Distribution

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featurename: (Click arrow to add another value)
productshort:
Draft:PEC-AD (1) · Draft:PEC-AS (1) · Draft:PEC-Chat (1) · Draft:PEC-IWD (1) · PEC-AD (1) · PEC-AS (1) · PEC-Chat (1) · PEC-IWD (1)
ComingSoon:
No (8)
Role:
Administrator (4) · Administrator, Agent, Supervisor (4)
DisplayName:
How Agent Setup works (2) · How Agent Workspace works (2) · How Chat works (2) · How Intelligent Workload Distribution works (2)
TocName:
None (2) · How Agent Workspace works (2) · How Chat works (2) · How IWD works (2)
Dimension:
None (8)
Product:
Agent Setup (2) · Agent Workspace (2) · Chat (2) · Intelligent Workload Distribution (2)
Manual:
None (8)
Standalone:
Yes (8)
Application:
None (2) · Agent Setup (2) · Agent Workspace, Agent Setup, Designer (2) · Agent Workspace, Agent Setup, Designer, Outbound (2)
UseCase:
None (4) · BO02, BO03 (2) · CE16, CE18, CE19, CE27, CE29 (2)
Platform:
GenesysEngage-cloud (8)

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