Drilldown: HIW

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HIW > featurename : Co-browse or Outbound or Workforce Management

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featurename: (Click arrow to add another value)
productshort:
Draft:PEC-COB (1) · Draft:PEC-OU (1) · Draft:PEC-WFM (1) · PEC-COB (1) · PEC-OU (1) · PEC-WFM (1)
ComingSoon:
No (6)
Role:
Administrator, Agent, Developer (2) · Administrator, Agent, Supervisor (2) · Administrator, Developer (2)
DisplayName:
How Co-browse works (2) · How Outbound works (2) · How Workforce Management works (2)
TocName:
None (2) · Co-browse (2) · How Workforce Management works (2)
Dimension:
None (6)
Product:
Co-Browse (2) · Outbound (CX Contact) (2) · Workforce Management (2)
Manual:
None (6)
Standalone:
Yes (6)
Application:
Agent Workspace (2) · CX Contact (2) · Designer, Platform Administration (2)
UseCase:
CE01 (2) · CE27 (2) · EE01, EE02, EE03, EE10-A, EE28 (2)
Platform:
GenesysEngage-cloud (6)

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