Drilldown: BDSMetric
BDSMetric > UnitOfMeasure :
Agent count or
objects count
& DataSource :
Genesys Info Mart database or
Genesys Info Mart database, Genesys Interaction Recording database or
Tenant Configuration Server
Use the filters below to narrow your results.
Cloud Contact Center Supervisor Seat (1) ·
Genesys Co-browse (1) ·
Genesys Customer Interaction Management Platform (1) ·
Genesys Inbound Voice (1) ·
Genesys Social Media Engagement (1) ·
Genesys Task Routing (1) ·
Gplus Workforce Management (Gplus WFM) (1) ·
Intelligent Workload Distribution (IWD) (2) ·
Outbound Campaign Transactions (2) ·
Outbound Contact (1) ·
Outbound Voice with CX Contact Interaction (1) ·
SIP voicemail (1) ·
Task routing (2)
Cloud Contact Center Supervisor Seat (1) ·
Genesys Co-browse (1) ·
Genesys Customer Interaction Management Platform (1) ·
Genesys Inbound Voice (1) ·
Genesys Social Media Engagement (1) ·
Genesys Task Routing (1) ·
Gplus Workforce Management (1) ·
Intelligent Workload Distribution (2) ·
Outbound campaign transactions (2) ·
Outbound Contact (1) ·
Outbound Voice with CX Contact Interaction (1) ·
SIP voicemail (1) ·
Task routing (2)
Instance of Configuration Server per tenant. (1) ·
One global instance of Genesys Info Mart database for each tenant (2) ·
One global instance of Genesys Info Mart database for each tenant. (2) ·
One global instance of Genesys Info Mart database per tenant. (5) ·
One global instance of Genesys Info Mart database, per tenant. (2) ·
One global instance of Genesys Info Mart database, per tenant. (1) ·
TBD (3)
Important
This metric requires Interaction Concentrator 8.1.514.19 or later.Showing below up to 16 results in range #1 to #16.
View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)