Drilldown: BDSMetric
BDSMetric > UnitOfMeasure :
Agent count or
objects count
& DataSource :
Genesys Info Mart database or
Genesys Info Mart database, Genesys Interaction Recording database
Use the filters below to narrow your results.
Cloud Contact Center Supervisor Seat (1) ·
Genesys Co-browse (1) ·
Genesys Customer Interaction Management Platform (1) ·
Genesys Inbound Voice (1) ·
Genesys Social Media Engagement (1) ·
Genesys Task Routing (1) ·
Gplus Workforce Management (Gplus WFM) (1) ·
Intelligent Workload Distribution (IWD) (2) ·
Outbound Campaign Transactions (2) ·
Outbound Contact (1) ·
Outbound Voice with CX Contact Interaction (1) ·
Task routing (2)
Cloud Contact Center Supervisor Seat (1) ·
Genesys Co-browse (1) ·
Genesys Customer Interaction Management Platform (1) ·
Genesys Inbound Voice (1) ·
Genesys Social Media Engagement (1) ·
Genesys Task Routing (1) ·
Gplus Workforce Management (1) ·
Intelligent Workload Distribution (2) ·
Outbound campaign transactions (2) ·
Outbound Contact (1) ·
Outbound Voice with CX Contact Interaction (1) ·
Task routing (2)
One global instance of Genesys Info Mart database for each tenant (2) ·
One global instance of Genesys Info Mart database for each tenant. (2) ·
One global instance of Genesys Info Mart database per tenant. (5) ·
One global instance of Genesys Info Mart database, per tenant. (2) ·
One global instance of Genesys Info Mart database, per tenant. (1) ·
TBD (3)
Important
This metric requires Interaction Concentrator 8.1.514.19 or later.Showing below up to 15 results in range #1 to #15.
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