Drilldown: BDSMetric
BDSMetric > UnitOfMeasure :
Agent count or
Other
& DeploymentModel :
One global instance of Genesys Info Mart database for each tenant. or
One global instance of Genesys Info Mart database per tenant.
Use the filters below to narrow your results.
Callback seats (1) ·
Digital 1 bundle (1) ·
Digital 2 bundle (1) ·
Genesys Chat (1) ·
Genesys CIM Premise Users (1) ·
Genesys Co-browse (1) ·
Genesys Customer Interaction Management Platform (1) ·
Genesys E-mail (1) ·
Genesys Inbound Voice (1) ·
Genesys SMS (1) ·
Genesys Social Media Engagement (1) ·
Intelligent Workload Distribution (IWD) (1) ·
Outbound Campaign Transactions (1) ·
Outbound Contact (1) ·
Supervisor and other non-agent personnel - access and metering (1) ·
Third-party work items (1) ·
Voice 1 bundle (1) ·
Voice 2 bundle (1) ·
Workforce Optimization (WFO) 1A bundle (1) ·
Workforce Optimization (WFO) 2 bundle (1)
Callback seats (1) ·
Digital 1 (1) ·
Digital 2 (1) ·
Genesys Chat (1) ·
Genesys CIM Premise Users (1) ·
Genesys Co-browse (1) ·
Genesys Customer Interaction Management Platform (1) ·
Genesys E-mail (1) ·
Genesys Inbound Voice (1) ·
Genesys SMS (1) ·
Genesys Social Media Engagement (1) ·
Intelligent Workload Distribution (1) ·
Outbound campaign transactions (1) ·
Outbound Contact (1) ·
Supervisor access and metering (1) ·
Third-party work items (1) ·
Voice 1 (1) ·
Voice 2 (1) ·
Workforce Optimization 1A (1) ·
Workforce Optimization 2 (1)
None (1) ·
bundle_digital_one (1) ·
bundle_digital_two (1) ·
bundle_voice_one (1) ·
bundle_voice_two (1) ·
bundle_wfo_1a (1) ·
bundle_wfo_2 (1) ·
cim_premise_users (1) ·
cx_contact_interactions (1) ·
seats_callback (1) ·
seats_chat (1) ·
seats_CIM (1) ·
seats_cobrowse (1) ·
seats_email (1) ·
seats_inbound_voice (1) ·
seats_outbound (1) ·
seats_sms (1) ·
seats_social (1) ·
seats_third_party (2)
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