Drilldown: BDSMetric
BDSMetric > DisplayName :
Active Call Recording / Screen Recording / Quality Management or
GVP ASR minutes / GVP TTS minutes
& UseCase:
None
& DeploymentModel :
Instance of GVP Reporting Server DB for each location (shared between tenants or individual). One global instance of Genesys Info Mart DB for each tenant. or
Instance of GVP Reporting Server database per location (shared between tenants or individual); One global instance of Genesys Info Mart database, per tenant. or
One global instance of Genesys Info Mart database, per tenant.
Important
This metric requires Interaction Concentrator 8.1.514.19 or later.Use the filters below to narrow your results.
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