Drilldown: BDSMetric

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BDSMetric > UseCase: None & DeploymentModel : Instance of GVP Reporting Server DB for each location (shared between tenants or individual). One global instance of Genesys Info Mart DB for each tenant. or Instance of GVP Reporting Server database per location (shared between tenants or individual); One global instance of Genesys Info Mart database, per tenant. or One global instance of Genesys Info Mart database, per tenant.
Important
This metric requires Interaction Concentrator 8.1.514.19 or later.

Use the filters below to narrow your results.

productshort:
Draft:BDS (3)
Role:
None (3)
DisplayName:
Cloud Contact Center Supervisor Seat (1) · GVP ASR minutes / GVP TTS minutes (1) · GVP Minutes (1)
TocName:
Cloud Contact Center Supervisor Seat (1) · GVP ASR minutes / GVP TTS minutes (1) · GVP Minutes (1)
Dimension:
None (3)
Product:
Billing Data Service (3)
Manual:
User (3)
UseCase: (Click arrow to add another value)
UnitOfMeasure:
minutes (1) · objects count (1) · port usage time (1)
MetricName:
gvp_asr_minutes, gvp_tts_minutes (1) · gvp_minutes (1) · seats_supervisor (1)
MetricScope:
Region (3)
DataSource:
Genesys Info Mart database (1) · GVP Reporting Server (RS) database; Genesys Info Mart database (1) · GVP Reporting Server database, Genesys Info Mart database (1)
DeploymentModel: (Click arrow to add another value)
IsChoice:
No (3)
ChoiceMetrics:
None (3)

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