Drilldown: BDSMetric
BDSMetric > DeploymentModel :
One global instance of Genesys Info Mart DB per tenant. or
One global instance of Genesys Info Mart database for each tenant.
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Callback seats (1) ·
Digital 1 bundle (1) ·
Digital 2 bundle (1) ·
Genesys CIM Premise Users (1) ·
GIM-based voicemail (1) ·
Intelligent Workload Distribution (IWD) (1) ·
Outbound Campaign Transactions (1) ·
Supervisor and other non-agent personnel - access and metering (1) ·
Voice 1 bundle (1) ·
Voice 2 bundle (1) ·
Workforce Optimization (WFO) 1A bundle (1) ·
Workforce Optimization (WFO) 2 bundle (1)
Callback seats (1) ·
Digital 1 (1) ·
Digital 2 (1) ·
Genesys CIM Premise Users (1) ·
GIM-based voicemail (1) ·
Intelligent Workload Distribution (1) ·
Outbound campaign transactions (1) ·
Supervisor access and metering (1) ·
Voice 1 (1) ·
Voice 2 (1) ·
Workforce Optimization 1A (1) ·
Workforce Optimization 2 (1)
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