Drilldown: BDSMetric
BDSMetric > DeploymentModel :
One global instance of Genesys Info Mart DB per tenant. or
One global instance of Genesys Info Mart database for each tenant or
One global instance of Genesys WFM ETL database for each tenant or
TBD
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ASR/TTS (1) ·
Digital 1 bundle (1) ·
Digital 2 bundle (1) ·
GIM-based voicemail (1) ·
Gplus Workforce Management (Gplus WFM) (1) ·
Intelligent Workload Distribution (IWD) (1) ·
IVR (1) ·
Outbound Campaign Transactions (1) ·
Task routing (2) ·
Voice 2 bundle (1) ·
Voicemail (1) ·
WFO (2) ·
Workforce Optimization (1) ·
Workforce Optimization (WFO) 1B bundle (1)
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