Drilldown: BDSMetric
BDSMetric > DeploymentModel :
One global instance of Configuration Server DB for each tenant. or
One global instance of Genesys Info Mart DB per tenant. or
One global instance of Genesys WFM ETL database for each tenant or
TBD
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ASR/TTS (1) ·
Digital 1 bundle (1) ·
Digital 2 bundle (1) ·
GIM-based voicemail (1) ·
Intelligent Workload Distribution (IWD) (1) ·
IVR (1) ·
Outbound Campaign Transactions (1) ·
Task routing (1) ·
Voice 2 bundle (1) ·
Voicemail (2) ·
WFO (2) ·
Workforce Optimization (1) ·
Workforce Optimization (WFO) 1B bundle (1)
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