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Article > Product : Callback or Reporting or None & UseCase: None

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Standalone:
None (282) · No (717) · Yes (1025) · {{{Standalone}}} (134)
productshort:
Draft:PEC-REP (1165) · PEC-REP (500) · Draft:ReleaseNotes (64) · ReleaseNotes (62) · Draft:PEC-Developer (45) · Draft:PEC-CAB (31) · PEC-CAB (31) · Draft:GPR (24) · PEC-Developer (18) · Draft:PEC-Dev (17) · STRMS (14) · PrivateEdition (11) · Draft:ContentAdmin (11) · PEC-DC (10) · Draft:Mixed (10) · VM (10) · ATC (9) · Mixed (9) · UseCases (8)
Other values:
Platform:
None (1494) · GenesysCloud (5) · GenesysEngage-cloud (630) · GenesysEngage-cloud, PureConnect, GenesysCloud (1) · GenesysEngage-onpremises (27) · PureConnect, GenesysCloud, GenesysEngage-cloud (1)
ComingSoon:
None (1608) · No (543) · Yes (6)
Role:
None (1785) · Administrator (81) · Administrator, Agent, Supervisor (2) · Administrator, Developer (6) · Administrator, Developer, Supervisor (2) · Administrator, Supervisor (231) · Developer (2) · Supervisor (48)
DisplayName:
None (105) · Architecture (21) · High availability and disaster recovery (10) · Agent State Details Report (9) · Agent Group Membership Details Report (9) · Agent Login-Logout Details Report (9) · Agent Details Activity Report (8) · iWD Metrics (7) · Callback reports (7) · Outbound Contact reports (7) · Agent folder (6) · User Data Call Survey Attributes (6) · Time Attributes (6) · Agent Attributes (6) · User Data Example Attributes (6) · iWD folder (6) · Service Objects Attributes (6) · Agent metrics (6)
Other values:
TocName:
None (1460) · Agent State Details Report (9) · Agent Login-Logout Details Report (9) · Agent Group Membership Details Report (9) · Agent Details Activity Report (8) · Outbound Contact reports (7) · Callback reports (7)
Other values:
Dimension:
None (2091) · AgentDesktopHelm (2) · AuthenticationHelm (2) · CallbackClickToCall (6) · CallbackHelm (2) · CX ContactHelm (2) · DesignerHelm (2) · Digital ChannelsHelm (2) · EmailHelm (2) · EventStreamHelm (2) · GCXIHelm (2) · Genesys PulseHelm (2) · GIMHelm (2) · GVPHelm (2) · GWSHelm (2) · Intelligent Workload DistributionHelm (2) · InteractionServerHelm (2) · IWD Data MartHelm (1) · Journey Shaping (1) · RealTime (14) · ReportingAnalyticsHelm (2) · sr (3) · TelemetryHelm (2) · UCSHelm (2) · VoiceHelm (1) · VoiceMicroservicesHelm (2) · WebRTCHelm (2)
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Manual:
PDMLibraryGIM (364) · None (287) · RPRT (273) · PDMPEGIM-Postgres (184) · PDMCXGIM (171) · CX Insights (110) · GCXIMCPRG (101) · Administrator (70) · WebAPIs (63) · RT (53) · Deployment (52) · GCXIPRGLibrary (51) · Admin (49) · GIMPEGuide (44) · GCXIPEGuide (36) · PulsePEGuide (27) · GIM (25) · CABPEGuide (24) · GCXI (21) · II (18)
Other values:
Application:
None (1822) · Agent Workspace (1) · Agent Workspace, Agent Setup (1) · Agent Workspace, Agent Setup, Callback, Designer, Pulse Reporting, Recording, Reporting GCXI (1) · Agent Workspace, Designer, Pulse Reporting, Reporting GCXI (1) · App Studio (1) · Callback (34) · Callback, Designer, Platform Administration, Pulse Reporting, Reporting GCXI (2) · Designer (6) · IVR Administration (8) · Pulse Reporting (42) · Pulse Reporting, Reporting GCXI (4) · Pulse Reporting, Reporting, Reporting Administration GCXI, Reporting GCXI (2) · Reporting Administration GCXI (2) · Reporting Administration GCXI, Reporting GCXI (1) · Reporting GCXI (21) · Reporting, Reporting GCXI (206) · Workforce Management (2)
UseCase: (Click arrow to add another value)
PEPageType:
None (2086) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (4) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (4) · 45d1441f-dc69-4a17-bd47-af5d811ce167 (2) · 55cef4ff-9306-4313-8fd8-377282a38478 (9) · 7617f411-2cb3-47cc-b3d8-5c3f8d0e295a (1) · 7a5823f3-05b5-412b-b580-e73e34079c41 (5) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (14) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (13) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (7) · e58addd1-923c-445b-b6f5-f0225a55bd15 (1) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (11)

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