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Article > Platform :
PureConnect, GenesysCloud, GenesysEngage-cloud or
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Action map performance or
Agent State Details Report
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- Draft:PEC-REP/Current/RPRT/HRCXIAgentStateA
- Draft:PEC-REP/Internal/GCXI/HRCXIAgentStateA
- Draft:PEC-REP/Internal/II/HRAgentStateReport