Drilldown: Article
Article > Platform :
GenesysCloud, GenesysEngage-cloud or
GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. or
GenesysEngagecloud or
PureEngage
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Adding Knowledge to your bot (2) ·
Billing Data Server User's Guide (1) ·
Business unit billing breakout (1) ·
Configuration: the Control utility (1) ·
Connection Parameters (1) ·
Delivery Receipts (1) ·
Enabled / concurrent seats detailed report (1) ·
General Notes (1) ·
Genesys Predictive Routing REST API (1) ·
Genesys Widgets deployment guide (2) ·
How BDS works (1) ·
Manage Hierarchy (1) ·
Metric statistics (1) ·
Metrics (1) ·
Rich Media (2) ·
Subscription design (1) ·
Tag-Length-Value (TLV) Parameters (1) ·
What's New in the Billing Data Server User's Guide (1)
None (2) ·
Billing Data Server User's Guide (1) ·
Business unit billing breakout (1) ·
Configuration: the Control utility (1) ·
Connection Parameters (1) ·
Delivery Receipts (1) ·
Enabled / concurrent seats detailed report (1) ·
General Notes (1) ·
Genesys Predictive Routing API (1) ·
Genesys Widgets deployment guide (2) ·
How BDS works (1) ·
Manage Hierarchy (1) ·
Metric statistics (1) ·
Metrics (1) ·
Rich Media (2) ·
Subscription design (1) ·
Tag-Length-Value (TLV) Parameters (1) ·
What's New in the Billing Data Server User's Guide (1)
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- Draft:POR/Current/user/GeneralNotes
- Draft:POR/Current/user/TLVParameters
- Draft:WID/Current/Developer/GWCDeployment
- Draft:WID/Current/Developer/Rich Media