Drilldown: Article

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Article > TocName : Agent Details Activity Report or Agent Group Membership Details Report or Agent and contact center statistics

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Standalone:
None (6) · No (13)
productshort:
Draft:PEC-AS (1) · Draft:PEC-REP (13) · PEC-AS (1) · PEC-REP (4)
Platform:
GenesysEngage-cloud (19)
ComingSoon:
None (8) · No (11)
Role:
None (8) · Administrator (2) · Administrator, Supervisor (9)
DisplayName:
Agent and contact center statistics (2) · Agent Details Activity Report (8) · Agent Group Membership Details Report (9)
TocName: (Click arrow to add another value)
Dimension:
None (17) · Journey (2)
Product:
None (1) · Agent Setup (2) · Reporting (16)
Manual:
Admin (1) · CX Insights (4) · GCXI (2) · II (1) · ManageCC (2) · RPRT (9)
Application:
None (10) · Pulse Reporting, Reporting GCXI (4) · Reporting, Reporting GCXI (5)
UseCase:
None (19)
PEPageType:
None (19)

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