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Article > Product : Agent Workspace or Genesys Recording, Quality Management, and Speech Analytics or Gplus Adapter for WFM or None

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Standalone:
None (89) · No (459) · Yes (387) · {{{Standalone}}} (134)
productshort:
Draft:PEC-REP (255) · Draft:PEC-REC (93) · PEC-REP (83) · Draft:GAWFM (76) · Draft:ReleaseNotes (64) · ReleaseNotes (62) · PEC-REC (53) · Draft:PEC-Developer (45) · Draft:PEC-AD (42) · PEC-AD (38) · Draft:GPR (24) · PEC-Developer (18) · Draft:PEC-Dev (17) · STRMS (14) · Draft:ContentAdmin (11) · PrivateEdition (11) · Draft:Mixed (10) · PEC-DC (10) · VM (10)
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Platform:
None (740) · GenesysCloud (5) · GenesysEngage-cloud (243) · GenesysEngage-cloud, PureConnect, GenesysCloud (1) · GenesysEngage-onpremises (79) · PureConnect, GenesysCloud, GenesysEngage-cloud (1)
ComingSoon:
None (705) · No (357) · Yes (6)
Role:
None (847) · Administrator (153) · Administrator, Agent, Supervisor (4) · Administrator, Developer (1) · Administrator, Supervisor (1) · Agent (2) · Agent, Supervisor (56) · Supervisor (4)
DisplayName:
None (79) · Architecture (8) · Time Attributes (6) · User Data Call Survey Attributes (6) · Service Objects Attributes (5) · Installation and Windows permissions (5) · Get started (5) · User Data Example Attributes (5)
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TocName:
None (687) · What is an interaction (4) · Installation and Windows permissions (4) · Overview (4) · Search Results grid (3) · Trending (3) · Explore (3) · Report widget (3) · Interaction lists (3) · Managing widgets (3) · Content browser (3) · Dashboard (3) · Create a new dashboard (3) · Working with dashboards (3) · Working with saved trending filters (3) · Workitems (3)
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Dimension:
None (1016) · ADResponse (4) · ADResponses (2) · AgentDesktopHelm (2) · AuthenticationHelm (2) · CallbackHelm (2) · CX ContactHelm (2) · DesignerHelm (2) · Digital ChannelsHelm (2) · EmailHelm (2) · EventStreamHelm (2) · GCXIHelm (2) · Genesys PulseHelm (2) · GIMHelm (2) · GVPHelm (2) · GWSHelm (2) · Intelligent Workload DistributionHelm (2) · InteractionServerHelm (2) · IWD Data MartHelm (1) · Journey Shaping (1) · ReportingAnalyticsHelm (2) · sr (3) · TelemetryHelm (2) · UCSHelm (2) · VoiceHelm (1) · VoiceMicroservicesHelm (2) · WebRTCHelm (2)
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Manual:
None (264) · PDMPEGIM-Postgres (168) · Deployment (104) · User (91) · WebAPIs (63) · Agent (61) · GCXIMCPRG (61) · Admin (51) · Administrator (35) · PDMLibraryGIM (26) · WWEPEGuide (15) · GAWFMPEGuide (12) · STRMSPEGuide (10) · SCAPI (9) · PEGuide (9) · VMEventsandModels (7) · Operations (7) · AspectDeployment (5) · IEXDeployment (5)
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Application:
None (935) · Agent Workspace (3) · Agent Workspace, Agent Setup (1) · Agent Workspace, Agent Setup, Callback, Designer, Pulse Reporting, Recording, Reporting GCXI (1) · Agent Workspace, Agent Setup, Designer, Outbound (2) · Agent Workspace, Designer, Pulse Reporting, Reporting GCXI (1) · App Studio (1) · Designer (6) · Recording (115) · Reporting, Reporting GCXI (1) · Workforce Management (2)
UseCase:
None (1064) · CE01 (2) · CE16, CE18, CE19, CE27, CE29 (2)
PEPageType:
None (1044) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (2) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (2) · 55cef4ff-9306-4313-8fd8-377282a38478 (4) · 7a5823f3-05b5-412b-b580-e73e34079c41 (1) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (4) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (2) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (3) · e58addd1-923c-445b-b6f5-f0225a55bd15 (1) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (5)

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