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Article > Product : Intelligent Workload Distribution or Reporting or Solutions or None & UseCase : CE01, CE02, CE03 or CE16, CE18, CE19, CE27, CE29 or ce18, ce31 or Other or None

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Standalone:
None (296) · No (719) · Yes (1056) · {{{Standalone}}} (134)
productshort:
Draft:PEC-REP (1165) · PEC-REP (500) · Draft:ReleaseNotes (64) · ReleaseNotes (62) · Draft:PEC-Developer (45) · Draft:PEC-IWD (44) · PEC-IWD (40) · Draft:GPR (24) · PEC-Developer (18) · Draft:PEC-Dev (17) · Draft:Solution (17) · STRMS (14) · PrivateEdition (11) · Draft:ContentAdmin (11) · Solution (10) · Draft:Mixed (10) · VM (10) · PEC-DC (10) · Mixed (9) · ATC (9)
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Platform:
None (1527) · Genesys Multicloud CX (3) · GenesysCloud (13) · GenesysEngage-cloud (629) · GenesysEngage-cloud, PureConnect, GenesysCloud (1) · GenesysEngage-onpremises (27) · GenesysEngage_cloud (2) · PureConnect (2) · PureConnect, GenesysCloud, GenesysEngage-cloud (1)
ComingSoon:
None (1629) · No (568) · Yes (7)
Role:
None (1845) · Administrator (66) · Administrator, Agent, Supervisor (2) · Administrator, Developer (10) · Administrator, Developer, Supervisor (2) · Administrator, Supervisor (231) · Supervisor (48)
DisplayName:
None (108) · Architecture (23) · High availability and disaster recovery (12) · Agent Group Membership Details Report (9) · Agent State Details Report (9) · Agent Login-Logout Details Report (9) · Agent Details Activity Report (8) · Outbound Contact reports (7) · Before you begin (7) · Callback reports (7) · iWD Metrics (7) · iWD folder (6) · Agent metrics (6) · Agent folder (6) · Agent Attributes (6) · Service Objects Attributes (6) · Time Attributes (6) · User Data Call Survey Attributes (6) · Logging (6) · User Data Example Attributes (6)
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TocName:
None (1477) · Agent Login-Logout Details Report (9) · Agent Group Membership Details Report (9) · Agent State Details Report (9) · Agent Details Activity Report (8) · Callback reports (7) · Outbound Contact reports (7) · Upgrade, rollback, or uninstall (6)
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Dimension:
None (2132) · AgentDesktopHelm (2) · AuthenticationHelm (2) · bots (2) · CallbackHelm (2) · CX ContactHelm (2) · DesignerHelm (2) · Digital ChannelsHelm (2) · EmailHelm (2) · EventStreamHelm (2) · GCXIHelm (2) · Genesys PulseHelm (2) · GIMHelm (2) · GVPHelm (2) · GWSHelm (2) · Intelligent Workload DistributionHelm (2) · InteractionServerHelm (2) · IWD Data MartHelm (1) · Journey (6) · Journey Shaping (1) · Outbound (2) · RealTime (14) · ReportingAnalyticsHelm (2) · sr (3) · TelemetryHelm (2) · UCSHelm (2) · VoiceHelm (1) · VoiceMicroservicesHelm (2) · WebChat (2) · WebRTCHelm (2)
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Manual:
PDMLibraryGIM (364) · None (311) · RPRT (273) · PDMPEGIM-Postgres (184) · PDMCXGIM (171) · CX Insights (110) · GCXIMCPRG (101) · Administrator (73) · WebAPIs (63) · RT (53) · Deployment (52) · GCXIPRGLibrary (51) · Admin (49) · GIMPEGuide (44) · GCXIPEGuide (36) · PulsePEGuide (27) · GIM (25) · IWDPEGuide (22) · GCXI (21) · IWDDMPEGuide (20)
Other values:
Application:
None (1900) · Agent Setup, Platform Administration (2) · Agent Workspace (2) · Agent Workspace, Agent Setup (1) · Agent Workspace, Agent Setup, Callback, Designer, Pulse Reporting, Recording, Reporting GCXI (1) · Agent Workspace, Designer, Pulse Reporting, Reporting GCXI (1) · App Studio (1) · Designer (6) · intelligent Workload Distribution (2) · IVR Administration (8) · Pulse Reporting (42) · Pulse Reporting, Reporting GCXI (4) · Pulse Reporting, Reporting, Reporting Administration GCXI, Reporting GCXI (2) · Reporting Administration GCXI (2) · Reporting Administration GCXI, Reporting GCXI (1) · Reporting GCXI (21) · Reporting, Reporting GCXI (206) · Workforce Management (2)
UseCase: (Click arrow to add another value)
PEPageType:
None (2123) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (4) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (4) · 45d1441f-dc69-4a17-bd47-af5d811ce167 (2) · 55cef4ff-9306-4313-8fd8-377282a38478 (11) · 7617f411-2cb3-47cc-b3d8-5c3f8d0e295a (1) · 7a5823f3-05b5-412b-b580-e73e34079c41 (6) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (16) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (15) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (8) · e58addd1-923c-445b-b6f5-f0225a55bd15 (1) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (13)

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