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Article > Product : Genesys Skills Management or Genesys Softphone

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None (16) · Prerequisites (4) · Logging Out (2) · Managing and Viewing Crystal Reports (2) · Genesys Softphone architecture (2) · Genesys Softphone for Agents and Supervisors (2) · DNA (2) · Audio device settings (2) · How Genesys Softphone works (2) · Logging In (2) · Deploying Genesys Softphone (2) · Configuration options reference (2) · Single sign on with Agent Workspace (2) · 3rd Party and Open Source Software Used (2) · Viewing Feedback Results (2) · Personal Development Review (2) · Viewing Results (2) · Certificates (2)
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