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Article > Product : Genesys Multicloud CX Mixed Mode or Workforce Management or None

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Standalone:
None (94) · No (705) · Yes (394) · {{{Standalone}}} (134)
productshort:
Draft:PEC-WFM (293) · Draft:PEC-REP (255) · PEC-WFM (254) · PEC-REP (83) · Draft:ReleaseNotes (64) · ReleaseNotes (62) · Draft:PEC-Developer (45) · Draft:GPR (24) · Draft:Mixed (23) · PEC-Developer (18) · Draft:PEC-Dev (17) · STRMS (14) · Draft:ContentAdmin (11) · PrivateEdition (11) · VM (10) · PEC-DC (10) · ATC (9) · Mixed (9) · UseCases (8)
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Platform:
None (703) · GenesysCloud (5) · GenesysEngage-cloud (566) · GenesysEngage-cloud, PureConnect, GenesysCloud (1) · GenesysEngage-onpremises (51) · PureConnect, GenesysCloud, GenesysEngage-cloud (1)
ComingSoon:
None (681) · No (639) · Yes (6)
Role:
None (988) · Administrator (99) · Administrator, Agent, Supervisor (4) · Administrator, Developer (1) · Administrator, Supervisor (1) · Agent (58) · Developer (2) · Supervisor (173)
DisplayName:
None (77) · Getting started (9) · Logging In and Out (8) · Architecture (7) · Time Attributes (6) · User Data Call Survey Attributes (6) · Configuration (5) · Service Objects Attributes (5) · User Data Example Attributes (5) · Trading (5)
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TocName:
None (653) · Getting started (9) · Logging In and Out (8) · Overview (6) · Trading (5) · Configuration (5) · Performance Alerts View (4) · Performance (4) · How autogranting works (4) · What-If Window (4) · Viewing exception totals (4) · Overlays (4) · Performance Monitor View (4) · Forecasts (4) · Performance Intra-Day View (4) · Multi-site trading (4) · WFM Primers (4) · Time-Off Bidding (4)
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Dimension:
None (1274) · AgentDesktopHelm (2) · AuthenticationHelm (2) · CallbackHelm (2) · CX ContactHelm (2) · DesignerHelm (2) · Digital ChannelsHelm (2) · EmailHelm (2) · EventStreamHelm (2) · GCXIHelm (2) · Genesys PulseHelm (2) · GIMHelm (2) · GVPHelm (2) · GWSHelm (2) · Intelligent Workload DistributionHelm (2) · InteractionServerHelm (2) · IWD Data MartHelm (1) · Journey Shaping (1) · Metrics (6) · ReportingAnalyticsHelm (2) · sr (3) · TelemetryHelm (2) · UCSHelm (2) · VoiceHelm (1) · VoiceMicroservicesHelm (2) · WebRTCHelm (2)
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Manual:
Supervisor (300) · None (271) · PDMPEGIM-Postgres (168) · Administrator (78) · Agent (70) · Deployment (65) · WebAPIs (63) · GCXIMCPRG (61) · SupervisorHelp (55) · Super (33) · PDMLibraryGIM (26) · ETLRef (16) · Admin (15) · STRMSPEGuide (10) · SCAPI (9) · PEGuide (9) · VMEventsandModels (7) · Operations (7)
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Application:
None (1037) · Agent Workspace (1) · Agent Workspace, Agent Setup (1) · Agent Workspace, Agent Setup, Callback, Designer, Pulse Reporting, Recording, Reporting GCXI (1) · Agent Workspace, Designer, Pulse Reporting, Reporting GCXI (1) · App Studio (1) · Designer (6) · Designer, Platform Administration (2) · Reporting, Reporting GCXI (1) · Workforce Administration (40) · Workforce Administration, Workforce Management (2) · Workforce Management (233)
UseCase:
None (1324) · EE01, EE02, EE03, EE10-A, EE28 (2)
PEPageType:
None (1316) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (1) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (1) · 55cef4ff-9306-4313-8fd8-377282a38478 (1) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (1) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (1) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (2) · e58addd1-923c-445b-b6f5-f0225a55bd15 (1) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (2)

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