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Article > Product : Agent Workspace or Genesys Skills Management or Voice Microservices or Widgets or None & UseCase: None

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Standalone:
None (283) · No (572) · Yes (413) · {{{Standalone}}} (134)
productshort:
Draft:PEC-REP (255) · Draft:PEC-GSM (221) · Draft:WID (214) · PEC-REP (83) · Draft:ReleaseNotes (64) · ReleaseNotes (62) · WID (54) · Draft:PEC-Developer (45) · Draft:VM (44) · Draft:PEC-AD (41) · PEC-AD (37) · VM (34) · Draft:GPR (24) · PEC-Developer (18) · Draft:PEC-Dev (17) · STRMS (14) · PrivateEdition (11) · Draft:ContentAdmin (11) · PEC-DC (10) · Draft:Mixed (10)
Other values:
Platform:
None (793) · GenesysCloud (37) · GenesysCloud, GenesysEngage-cloud (2) · GenesysEngage-cloud (523) · GenesysEngage-cloud, PureConnect, GenesysCloud (1) · GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. (1) · GenesysEngage-onpremises (40) · GenesysEngagecloud (2) · PureConnect, GenesysCloud, GenesysEngage-cloud (3)
ComingSoon:
None (987) · No (408) · Yes (6)
Role:
None (1223) · Administrator (40) · Administrator, Agent, Supervisor (2) · Administrator, Developer (8) · Administrator, Supervisor (1) · Agent (2) · Agent, Supervisor (56) · Developer (65) · Supervisor (4)
DisplayName:
None (98) · Localization (29) · Configuration (28) · API Events (27) · API Commands (27) · Architecture (11) · User Data Call Survey Attributes (6) · Engage (6) · Time Attributes (6) · ChannelSelector (6) · Console (6) · WebChatService (6) · CallUs (6)
Other values:
TocName:
None (722) · Localization (29) · Configuration (28) · API Events (27) · API Commands (27) · Console (5) · Engage (5) · ChannelSelector (5) · Common (5) · CallUs (5) · WebChatService (5) · App (5) · WebChat (5) · Localize widgets and services (5) · Metadata (5)
Other values:
Dimension:
None (1345) · ADResponse (4) · ADResponses (2) · AgentDesktopHelm (2) · AuthenticationHelm (2) · CallbackHelm (2) · CX ContactHelm (2) · DesignerHelm (2) · Digital ChannelsHelm (2) · EmailHelm (2) · EventStreamHelm (2) · GCXIHelm (2) · Genesys PulseHelm (2) · GIMHelm (2) · GVPHelm (2) · GWSHelm (2) · Intelligent Workload DistributionHelm (2) · InteractionServerHelm (2) · IWD Data MartHelm (1) · Journey Shaping (1) · ReportingAnalyticsHelm (2) · sr (3) · TelemetryHelm (2) · UCSHelm (2) · VoiceHelm (1) · VoiceMicroservicesHelm (2) · WebChat (2) · WebChatService (2) · WebRTCHelm (2)
Product: (Click arrow to add another value)
Manual:
None (269) · PDMPEGIM-Postgres (168) · SDK (132) · PDNAA (121) · Developers (67) · WebAPIs (63) · Agent (61) · GCXIMCPRG (61) · Deployment (52) · VMPEGuide (46) · GCAPI (30) · VMEventsandModels (29) · AIUG (26) · PDMLibraryGIM (26) · Administrator (25) · Developer (21) · Admin (21) · WWEPEGuide (15) · GCDeveloper (13)
Other values:
Application:
None (1385) · Agent Workspace (3) · Agent Workspace, Agent Setup (1) · Agent Workspace, Agent Setup, Callback, Designer, Pulse Reporting, Recording, Reporting GCXI (1) · Agent Workspace, Designer, Pulse Reporting, Reporting GCXI (1) · App Studio (1) · Designer (6) · Reporting, Reporting GCXI (1) · Workforce Management (2)
UseCase: (Click arrow to add another value)
PEPageType:
None (1372) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (1) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (3) · 55cef4ff-9306-4313-8fd8-377282a38478 (5) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (5) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (3) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (4) · e58addd1-923c-445b-b6f5-f0225a55bd15 (2) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (6)

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